CLINICAL-RESEARCH SERVICE

Quality standards and good clinical practices (GCP) in clinical research are required as a prerequisite for maintaining and sustaining our organisation.

To achieve this, we endeavour to recruit qualified individuals such as CRAs, project managers, freelance nurses, home health care providers (HHCPs) etc. for clinical research. Quality is the right of every patient and the responsibility of every employee/contractor. Quality is embedded in everything we do. Monitoring Services is committed to complying with legal and regulatory requirements and internationally recognised good practice, e.g. Good Clinical Practice (GCP), Good Pharmacovigilance Practice (GMP) and Good Laboratory Practice (GLP). Monitoring Services aims to fulfil the high expectations of its stakeholders with regard to the quality, safety and efficacy of its services.

We have implemented a quality system that includes a set of quality standards and procedures that must be followed by employees/contractors. In addition, employees/contractors are required to report any deviations from our standards to their line management.

Patient safety and the timely reporting of adverse events (AEs) are of paramount importance. Employees/contractors have been trained to report an adverse event to the internal safety department immediately upon becoming aware of it.